Finastra hiring for freshers.
Finastra Freshers Recruitment:
FinStart Rotational Program – Customer Support
Experience: Freshers
Location: Pune
Here’s what you can expect.
- A development program designed to give you exposure to different Customer Support and Success areas within different business units and functions to gain an understanding of Finastra as a whole.
- Rotations may include spending 12m across different areas such as Payments, Lending, Retail banking or our Global Customer Centre of Excellence.
- An enriching learning and mentorship program, which will help you enhance your career and develop highly transferable skills.
- The opportunity to develop meaningful relationships with various teams across Finastra.
- A chance to learn more about the fintech industry and how you can contribute to a world of open finance.
- Being part of a global FinStarter cohort across the globe within different functions and areas of the business and joining numerous developmental and social events.
- Flexibility to work in a hybrid model, both from home and from the office.
What you’ll do.
Within each rotation you will be placed into the Customer Support and Customer Success teams and will support on a variety of activities, for example:
- Respond to customer requests.
- Perform technical investigation with root cause analysis of the issue reported, providing adequate solutions where feasible and/or detailed analysis to the stakeholder teams.
- Update clients on the progress towards issue resolution.
- Participate in client (phone) meetings, WebEx sessions.
- Support key operational relationships with Clients. Support Client On-boarding activities, day-to-day client interactions while identifying and prioritizing key client service issues.
- Support and coordinate the execution of the processes enabling successful client contract activities associated with renewals, extensions, changes, revisions, amendments, obligations review etc. Management of the intake of new business/services requests and pricing changes as well as the client roadmap for established opportunities.
- Professional Services (PS) opportunity identification, qualification, assessment, and proposal developing pipeline of opportunities that contribute to overall PS targets.
- Support in creating a best-in-class client experience liaising between client and other parts of Finastra (Product Mgmt., Technology, Shared Services, and Operations).
- Identifies risks through client journey mapping and service gap analysis and provides input for consideration to the line of business risk register as appropriate.
Rotation pathways will depend on various factors, including your career interests, development needs, location, and business demands. Once you have completed the FINStart program, you will have the opportunity to align yourself with an area of our business based on your interests, capabilities, and business need.
What you’ll need.
- A desire to learn and grow professionally across one or various functions within the firm.
- Knowledge in Business, Commerce, Management, or related disciplines.
- Knack for building relationships at all levels, negotiation, and stakeholder management.
- Exceptional customer service skills.
- Strong communication skills.
- Curious and comfortable with ambiguity.
- Flexibility and ability to work in a fast-paced environment.
- Demonstrated problem solving and analytical skills.
- Self-starter, ability to work in a virtual environment as needed.
Apply Here-Finastra Recruitment
Associate QA Engineer
Experience: 0-3 Years
Location: Pune
Job responsibilities and Daily Duties:
- Read and understand requirement & solution documents.
- Prepare & Review Test cases, Test scenarios.
- Test Execution, Defect reporting, Defect Analysis & Tracking till closure
- Simulation & Triage of issues raised by customers.
- Address functional queries from various stakeholders.
- Acquires and maintains knowledge of existing products, operations or systems.
- Follow testing plan/schedule & adhere to quality processes.
Must: –
- Should have done any software testing Course.
- Should have manual testing experience, added advantage if candidate is having automation experience.
- Good SQL knowledge.
- Knowledge of testing processes & activities.
- Knowledge of banking domain.
- Basic Unix knowledge is required.
- Good communication skills – verbal & written.
Preferred: –
- Good to have in testing of software applications/packages in banking domain.
- GPP testing experience is a plus.
- Preferred Knowledge of Testing tools i.e JIRA/ALM.
- Familiarity with deployment of web applications
- Experience in Web service testing using Soap UI tool.
- Worked on automation tools.
Apply Here- Finastra Recruitment
Associate Software Engineer
Experience: Freshers
Location: Bangalore
Job Description
Responsibilities
What will you contribute?
- Critical support to Development tools, applications and infrastructure.
- Knowledge to the Development tools
- Support on development tools to internal customers
- Ensure ownership if tickets and resolution on tools incidents during your shift
- Knowledge on critical tools like JIRA, Azure DevOps, Octane, SonarQube, Nexus or similar tools
Required Experience:
- Knowledge of monitoring & alerting.
- Knowledge on administration of tools (JIRA, SonarQube, Nexus, SAST tools) is required.
- Can do’ attitude, An individual with a passion for DevOps and Cloud.
- You’ll have access to technical and management training courses you need to become the strong.
- Understanding of SLA, SLI, SLO
- Monitoring with Prometheus and Grafana.
- Distributed Tracing – Open Telemetry.
- Understanding the basic monitoring principle.
- Programming Languages – Shell
Apply Here- Finastra Recruitment